- “Thanks Steve. I truly appreciate all you have done for me and our people. What you have done for us at State Farm 1. Our Business plan’s were changed to put in the present due to your teaching 2. Culture and engagement of our employees have improved. 3. How we communicate and focusing on Results in the present. 4. Employees felt more in control of their results 5. Processes were taught that have been scientifically proven that are being used by our employees. 6. Your class is being used by our Agency force and assisting our agents on getting results. That is a start Steve. You really have made a great positive impact on me and our team. ”Gregory Jones, Supervisor of Administrative Services, State Farm Insurance, Rohnert Park, CA